Now is the Time for Leadership / Susan Henricks + The ICAN Team

A Leadership Message from Susan Henricks, ICAN President & CEO, in response to COVID-19

First and foremost, I hope you and your family are well. Please continue to use your strong leadership qualities in both your work and personal lives. Now more than ever employees are looking for strong and empathetic leaders to lead them through these uncertain times.

We here at ICAN are working from home until March 31, at which time we will reevaluate the situation. We are conducting our ICAN work, taking care of our families and being good citizens. If you need to reach us, please email us or call the ICAN office, leave a message, and we will call you back as soon as possible.

Right now, during this unprecedented time, the leadership quote that resonates most with me is:

“MANAGEMENT IS DOING THINGS RIGHT; LEADERSHIP IS DOING THE RIGHT THINGS.” 
– Peter Drucker, Influential Thinker on Management

Now is the time for us as leaders to be visible in everything we do.

Now is the time for us as leaders to stand up and figure out how to keep our teams focused on achieving business results while working from home.

Now is the time for us as leaders to develop new ways of providing excellent customer service when we are not able to meet face-to-face.

Now is the time for us as leaders to come together to help take care of those who do not have enough food or shelter.

Now is the time for us as leaders to be visible to our teams while working from home.

Now is the time for us as leaders to employ technology in new and different ways to keep our economy, our government, our healthcare, our businesses, etc. going in a positive direction.

Now is also the time for us to support each other and continue to focus on our business goals, grow our teams and adapt to a new way of doing things. That’s why we have created what we are calling “Leadership Recharge” – a collection of videos, tips, and words of wisdom to help us lead during times of crisis. Look for these meaningful messages on our website here, on social media, and in our regular communication channels. We’d love your feedback and ideas for topics to recharge your leadership.

One last note, we are moving the dates for Defining Leadership for Women and custom programs during this time of the requirement for no gatherings over 10 people. For Defining Leadership, please check here; for custom programs, check schedules within your company.

We are looking forward to the rescheduled 2020 ICAN Women’s Leadership Conference on August 19th.

Stay well.

Susan, Amy, Julie, Allison, Lisa, Ashley, Tracy, Erin