Putting Civility Back Into The Workplace

By Mary Prefontaine (Now regularly blogging for the Huffington Post) “An eye for an eye makes the whole world blind.” – Mahatma Gandhi Many of the leaders I work with tell me they spend as much as 40 per cent of their time and energy managing the “fear factor.” That’s 40 per cent of their time dealing with the fear of being on the receiving end of verbal outbursts and negative actions by others. It is usually the leader with the most power who provokes the most fear. With leaders worried about outbursts and other nasty behavior from those with
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